Replacing lost tickets and resolving other unique ticket troubles is best handled by contacting the original point of purchase. The Cabarrus Arena & Events Center box office has limited ability to resolve ticketing situations except for those tickets it sold directly. Ticketmaster's customer service number, 1.800.653.8000, is the best resource to resolve trouble with tickets bought over the phone or through Ticketmaster's website. Neither Ticketmaster or Cabarrus Arena & Event Center's box office is able to resolve problems for tickets bought from a third party.