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704.920.3976
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At-A-Glance
Box Office Telephone: 704.920.3985
Box Office Hours: On non-event days, the Box Office is located in the Administrative Office in the Cabarrus Rooms building Monday - Friday 9:00 AM - 4:30 PM and closed on Saturday and Sunday.

Box Office hours and location are subject to change due to varying events, event times or holidays.
Children's Tickets: As a general rule, children 2 yrs & older require a ticket, unless otherwise specified.
Concessions: Concessions available for most events open to the public. Outside food or beverage is not permitted.
General Rules: Cameras and recording devices are not allowed in the facility. Also prohibited are firearms, explosives, weapons, laser pointers, bottles, cans, outside food or beverage, illegal substances, beach balls, Frisbees, and heelies. All bags will be visually inspected and guests may be subject to wanding or a body search.
Group Sales: Group sales varies depending upon the event. Generally, groups of 20 guests or more qualify for the group rate, if the specific event is offering a group rate. Customers should call 704.920.3985 to inquire about group rates for a specific event.
Parking: 2,500 on-site parking spaces. Charge is $5.00 per vehicle unless otherwise posted.
Payments Accepted: Cash, Debit Card, Visa, MasterCard, American Express and Discover Card.
Smoking: No Smoking is permitted in public areas.
Accessible Seating: Customers requiring special seating arrangements should contact the Box Office at 704.920.3985. Accessible seating may vary by event.
Will Call: Will Call generally opens from 60 - 90 minutes prior to show time. Check with the Box Office to confirm the time for a particular event. The Will Call window is located at the Box Office Tower in front of the Arena unless otherwise posted. Customers MUST present a photo ID, the actual credit card used to purchase the ticket and your order/confirmation number.
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